- How do I place an order?
You can browse our products on our website, select the items you want, click “Add to Cart,” and follow the prompts to complete the checkout process.
- Can I modify or cancel my order?
If you wish to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request before your order ships.
- How do I check my order status?
You will receive a confirmation email with tracking information when your order ships. You can also log in to your account to check your order status.
- Do you offer international shipping?
Currently, we only offer shipping within the United States. We are considering offering international orders in the future.
- What should I do if I receive a defective item?
If you receive a defective or damaged item, please contact us within 7 days of receiving it. We will provide you with detailed information on the return and exchange process.
- Can I return an item after purchase?
Yes, you can request a return within 7 days of receiving the item. Please ensure the item is unused and in its original packaging. For detailed information, please see our Refund and Returns Policy.
- How will I receive my refund?
The refund will be processed through your original payment method. Please allow 5-7 business days for processing.
- How are your products priced?
We are committed to providing competitive prices. Please check our homepage and product pages regularly for the latest information.
- How can I contact customer service?
You can contact our customer service team through:
Email: [email protected]